Facilitator & Community Engagement Worker (AECD Outreach)

Job description

Facilitator & Community Engagement Worker


The Fraser Region Aboriginal Friendship Centre Association (FRAFCA) is a rapidly growing Indigenous community-based organization, serving BC’s largest urban Indigenous population of children, youth, families & Elders. Our Vision is to build a community of strong, healthy, successful Indigenous people connected to each other and to their roots by fostering their health & well-being through culturally relevant services, support, and advocacy.


  • Opportunity to work alongside cultural knowledge keepers & Elders;
  • Holistic, culturally safe, approaches to serving our clients and community;
  • Freedom to share and observe own cultural practices (i.e. smudging in the office);
  • Offices located along main transportation routes; main office by the Skytrain Station;
  • Extended Health Benefits Package (Medical, Dental, Travel) and Employee Assistance Plan after the 3-month probationary period;
  • 10 annual paid sick/personal leave days;
  • Paid vacation days (up to 25 days based on years of service);
  • Parking available on site.


Position Summary:

The primary role of the Facilitator & Community Engagement Worker is to outreach to caregivers and parents with children ages 0-6 and connect them with FRAFCA early childhood development (ECD) programs and other supports they may need to thrive. The role is intended to ensure children experience positive early childhood development, parents/caregivers feel less isolated, and build on their skills and knowledge in positive parenting practices and healthy infant/toddler development.

The Worker performs his/her duties in alignment with FRAFCA’s vision, mission and values.

Primary Duties & Responsibilities:

  • Outreach to different events and programs in the Surrey area to connect with Indigenous parents, caregivers and families who could benefit from FRAFCA programs and other supports
  • Work in conjunction with staff to identify parents, caregivers and families who may be interested in attending the CAPC and AECD program
  • Provide one-on-one outreach, home visits and family support to parents, caregivers and families who may not be ready to join formal programming, or need some extra support out of group
  • Refer clients/families to other services/agencies when necessary
  • Transport clients to services and support programs when required
  • Work with clients to set short and long-term goals to better meet their needs
  • Strengthen and support families in their role as decision-makers on behalf of their children and themselves
  • Connect with the AIDP consultants and introduce clients/families to the AIDP program
  • Provide monthly written and statistical reports to the Program Manager
  • Other duties as required


Education and Experience:

  • Minimum requirement is a Diploma in a related field (for example: ECD, CYC, Social Services, etc.), one-year experience in family support and 2 years’ experience working in an Early Childhood program or Non-Profit Agency OR an equivalent combination of education and related experience
  • Must have (or be willing to obtain within 90 days) a valid First Aid Certificate
  • Must have a class 5 driver’s license, own reliable transportation and a clear driver’s abstract
  • A Criminal Record Check and review is a requirement of all employees of FRAFCA

Key Skills and Abilities:

  • Experience working with young families with children 0-6 years old.
  • Knowledge of Aboriginal communities, organizations and service providers within the Circle 5 area (Surrey/Delta/ White Rock Region).
  • Demonstrated cultural competency and understanding of First Nations, Inuit and Métis cultures, traditions, and knowledge of socio-economic barriers, family dynamics, and history of colonization.
  • Demonstrated ability to work well under pressure and ambiguity.
  • Excellent interpersonal communication and conflict management skills.
  • Ability to multi-task and work with the demands of a diverse team environment and cross-cultural setting.
  • Strong organizational skills.
  • Strong critical thinking and problem-solving skills.
  • Basic computer skills (including Microsoft Office).

Applications will be accepted on a rolling basis. Open until suitable candidate is found.

*****Pursuant to S. 41 of the BC Human Rights code, preference may be given to Aboriginal Applicants.

“We are committed to the National Truth and Reconciliation Calls to Action. FRAFCA is engaged primarily in promoting or serving the interests of Indigenous peoples, FRAFCA prioritizes employment to Indigenous peoples. Preference will be given to Indigenous applicants, unless that preference or employment would constitute a discriminatory practice under the Canadian Human Rights Act.”

Job Type: Indefinite, Full-time

Pay: $28.00 – 30.00 per hour


  • Casual dress
  • Extended health care
  • On-site parking
  • Wellness program


  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Surrey, BC V3T 4G1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Type: Full-time

Pay: $27.00-$30.00 per hour

Expected hours: 35 per week


  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Wellness program

Flexible Language Requirement:

  • French not required


  • 8 hour shift
  • Day shift
  • Monday to Friday


  • AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In person